Beauty Advisor / Retail Sales Assistant – Rosebank, Johannesburg
Job Overview
Title: Beauty Sales Assistant
Location: Rosebank, Johannesburg
Job Type: Full time and part time available
Glow Theory is South Africa’s leading K-beauty retailer, offering a wide range of Korean beauty as well as information and education on skincare products. While currently operating as an online store, we’ll soon be launching our second physical store in Rosebank, Johannesburg.
We’re looking for individuals with an interest in skincare and K-beauty, and a passion for retail, to join the Glow Theory team as Retail Sales Consultant in our Rosebank store. You’ll be at the forefront of the brand, engaging positively with our customers and ensuring an excellent in store shopping experience.
The role will involve guiding customers in selecting the products most suitable for them, handling customer queries, maintaining visual merchandising standards and supporting the overall operations of the retail space.
You will be expected to drive sales and provide an outstanding customer experience whilst ensuring that standards are maintained and the brand image is promoted.
Key Responsibilities:
- Customer service: Welcome and assist customers in a friendly and engaging manner, offering assistance with product choice to meet their needs and create an above average shopping experience
- Product knowledge: Stay informed about the latest beauty trends and offerings in the skincare environment with specific reference but not limited to the K-Beauty space
- Checkout: Process transactions at Point of Sale accurately and efficiently, assist customers with their loyalty points, and maintain good cash / register management
- Inventory Management: Assist in managing stock levels, restocking shelves and performing regular inventory checks to prevent low or out of stock situations from occurring, as well as receiving and organising stock deliveries
- Merchandising: Ensure that the retail space is visually appealing as per the agreed standards for various brands, that displays are updated and promotions are highlighted
The Ideal Candidate will:
- Be confident and friendly with an interest in skincare
- Have previous retail experience, preferably in beauty or skincare
- Have existing knowledge of the Korean skincare industry and / or the skincare environment in general
- Have excellent communication skills both verbal and written
- Have a customer centric approach to retail with the necessary skills to deal with demanding customers
- Have at least a matric level formal qualification; further qualifications such as certificate courses in the beauty industry will be advantageous
- Be comfortable operating various retail apps and point of sale system
- Be prepared to work retail hours, which cover weekdays and weekends
- Be prepared to occasionally work paid overtime and a 45 hour week (if full time), which will include shift work in line with standard retail environment practice
Remuneration / benefits
- Salary is negotiable depending on experience
- Opportunity to participate in product testing and curation
- Employee discounts
- Standard leave and sick leave as specified in the Basic Conditions of Employment Act apply to the position
- The provisions of the Basic Conditions of Employment Act will apply to employment practices
Applications:
Please send your CV, along with a cover letter telling us why you’d like to join our team, as well as whether you’re interested in a full time or part time position, to jobs@glowtheory.co.za
Applications close Friday 24 January 2025. Successful candidates will be expected to start work at the end of February 2025.